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Jess M.
Jess M., Computer Support Specialist
Category: Software
Satisfied Customers: 526
Experience:  Computer Software Support specialist for more that 10 years
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Norton - I spend $90+ a year with you to keep from getting

Customer Question

Hey Norton - I spend $90+ a year with you to keep from getting this Malware (I think). My screen is about half covered with a message "Norton Autofix - Error 8504,104. Whatever this is it will not allow me to open my Norton icon so I am using this e-mail link. Everything else seems okay except whatever this demon is has sure screwed up all my protection.
Submitted: 8 months ago.
Category: Software
Expert:  IT Miro replied 8 months ago.

Hello! My name is*****

Please tell me which Windows version is installed on your computer.

It could be:
- Windows XP
- Windows Vista
- Windows 7
- Windows 8 / 8.1
- Windows 10

Thanks,
IT Miro

Expert:  IT Miro replied 8 months ago.

Hello again!

I am following up with you to see if you require further assistance. Let me know by sending me a reply below.

Thanks,
IT Miro