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Tim
Tim, Sr. Engineer
Category: Software
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Experience:  Sr. Systems and Network Engineer
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OsCommerce I cannot get osCommerce to recognize the Elavon

Customer Question

osCommerce
I cannot get osCommerce to recognize the Elavon module. It will recognize PayPal Express, so it is probably the module. Help!
Manual: https://www.myvirtualmerchant.com/VirtualMerchant/download/developerGuide.pdf
Submitted: 11 months ago.
Category: Software
Expert:  caraleneK replied 11 months ago.

Hello. My name is***** will be providing an answer to your question today

Thank you very much for giving us an opportunity to help you. How are you today ? Do you have this problem on your site? Have you done this

Once integration testing has been completed and you are ready to begin processing production transactions, you must ensure that your integrated solution is pointed to the production environment (https://www.myvirtualmerchant.com/VirtualMerchant/process.do) and passing your unique production credentials.If yes do you get a error code if you do a payment ??

Waiting your feedback

Customer: replied 11 months ago.

???

Expert:  caraleneK replied 11 months ago.

Sorry I need to understands have you setup the Elavon module ??

Expert:  caraleneK replied 11 months ago.

Thanks for you feedback Under payment method I only see payment method available but no option.can I connect to your machine and see what you have done to move forward?

Customer: replied 11 months ago.

I'm launching TeamViewer

401 725 991 / yte586

Expert:  caraleneK replied 11 months ago.

thanks I will log on

Expert:  caraleneK replied 11 months ago.

sorry I disconnect will be back now let me just fix the connection

Customer: replied 11 months ago.

OK

Expert:  caraleneK replied 11 months ago.

I back send me a new password *****

Customer: replied 11 months ago.

I did so what happened?

Expert:  caraleneK replied 11 months ago.

Thanks it look like we need to change the setting i just need to confirm it will log back in when i ready

Customer: replied 11 months ago.

Do I need to do anything?

Expert:  caraleneK replied 11 months ago.

no thanks i just test you info and see where the error is

Customer: replied 11 months ago.

Are you there?

Expert:  caraleneK replied 11 months ago.

Yes

Customer: replied 11 months ago.

401 725 991 / yte586

Expert:  caraleneK replied 11 months ago.

I will need to opt out sorry

Expert:  Tim replied 11 months ago.

"Hi there, I'm Tim and will be assisting you today. I have over 15 Years as an Engineer and have been with eBay, DoD and many others. I will do my VERY BEST to help you. If you like i can offer remote access and a call. In addition, with any positive rating I will support your question going forward for free.

Customer: replied 10 months ago.

Moderator: Please close this question as it has already been resolved outside of Just Answer.