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Chris L.
Chris L., Support Specialist
Category: Software
Satisfied Customers: 4862
Experience:  Certified Software expert with over 10 years experience.
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Hya i think I've got a few pof accounts and 't know the

Customer Question

Hya i think I've got a few pof accounts and don't know the passwords or username and wondering if you could delete them please except this one overnunder 123 thankyou
JA: Sometimes things that you think will be really complicated end up being easy to fix. The Computer Technician I'm going to connect you with knows all the tricks and shortcuts. Tell me a bit more about what's going on so he can help you best.
Customer: All i can say I know there is at least 4 accounts in my name and would like them deleted if possible
JA: Is there anything else the Computer Technician should be aware of?
Customer: No not as far as I know
JA: I'm sending you to a secure page on JustAnswer so you can place the $5 fully refundable deposit now. While you're filling out that form, I'll tell the Computer Technician about your situation and connect you two.
Submitted: 8 months ago.
Category: Software
Expert:  Chris L. replied 8 months ago.

Hello,

Unfortunately for security reasons accounts cannot just be deleted on request. In order for those accounts to be deleted you would need to know the password.

I would suggest you try the password ***** tool here http://www.pof.com/getpassword.aspx

Once you recover the passwords you can go to following page to delete them: http://www.pof.com/deleteaccount.aspx

You will need to go through this process for each account you wish to delete. As I am sure you understand accounts cannot just be deleted without the password. This would make it easy for people to simply delete others accounts without the authority to do so.

If you are unable to reset the passwords and cannot remember your email address you used to create the account log into your main account and go to the following page:

https://forums.plentyoffish.com/

Next scroll to the bottom where it says Plentyoffish Help Section and create a post explaining that you need the duplicate accounts deleted but cannot remember the email address you used to create them, a moderator should reply back and instruct you further.

Before you go please do me a favor and take a moment to rate my service by clicking the stars above, 3 or more is very appreciated, we can still chat after rating if you need more help.

Thanks,

Chris