Hello. My name is ***** ***** I will be assisting you today.
You will need to plug your iphone into your computer and open up itunes.From there it will show you what your apple ID is, if you don't know your password. You can reset it from here --> https://iforgot.apple.com
ipad mis typed
check to see if itunes is updated
then plug the ipad into a different usb port on your computer
connect me to your computer (no extra charge) http://www.justanswer.com/remotedesktop/join.aspx?Session=56b478c8-925d-4e0c-9d19-86ed1375f172
I disconnected when you left, let me know if you want to work on this tonight or tomorrow when you get back.