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Jess M.
Jess M., Computer Support Specialist
Category: Software
Satisfied Customers: 526
Experience:  Computer Software Support specialist for more that 10 years
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I was just getting off XL-+ and I got a flash and audio that

Customer Question

I was just getting off XL-+
and I got a flash and audio that I must have a Virus. They gave me a # ***** call(###) ###-#### ***** called and got someone I could not understand. Help, Thanks Bob Taylor
Submitted: 8 months ago.
Category: Software
Expert:  Viet - Computer Tech replied 8 months ago.

Hi,

I'm sorry about the issue. That is a scam; please do not call that number, and do not follow any instruction in it.

When does this issue occur, i.e., when you turn on the computer, or when you open a particular application, such as Safari, etc.?

Please reply at the box below. Thank you.