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Jess M.
Jess M., Computer Support Specialist
Category: Software
Satisfied Customers: 526
Experience:  Computer Software Support specialist for more that 10 years
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I have installed new software on iPad and now it wants my id

Customer Question

i have installed new software on iPad and now it wants my id and password ***** enter. it apparently accepted my id but not the password ***** have in my notes. i am the original owner i have tried the password ***** number of times. what now?
Submitted: 8 months ago.
Category: Software
Expert:  Richard replied 8 months ago.

Hi there and welcome

When the password ***** what is the exact message you receive?