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Jess M.
Jess M., Computer Support Specialist
Category: Software
Satisfied Customers: 528
Experience:  Computer Software Support specialist for more that 10 years
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I hope I have the right place. I have been unable to get

Customer Question

I hope I have the right place for help. I have been unable to get help from 1-***-***-****.
Geek Squad was unable to reconnect me to my Yahoo account; the account was too long unused, but never cancelled. The Geek advised given sufficient information (i.e., birthdate), Yahoo might be able to reestablish my account. It was never cancelled, just not used for months.
The account contained some pertinent financial graphs, stock values, et cetera which I would very much like to continue to use.
Thank you for your response.
Katherine **** *****
Submitted: 8 months ago.
Category: Software
Expert:  Byron replied 8 months ago.

Hi. My name is***** you for your question and the opportunity to assist.

Can you tell me the Yahoo! email address you need to regain access to?

Expert:  Byron replied 8 months ago.

You can type your response in the box below and click Send.

Expert:  Byron replied 8 months ago.

If you account has been unused for only a few months it should still be active.

If you can give me the email address I can check that for you.