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Jess M.
Jess M., Computer Support Specialist
Category: Software
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Experience:  Computer Software Support specialist for more that 10 years
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Cancel my subscription to Skype and refund the last charge

Customer Question

Cancel my subscription to Skype and refund the last charge to my credit card.
Order # *****
Submitted: 1 year ago.
Category: Software
Expert:  Richard replied 1 year ago.

Hi there and welcome Karen

Yes, Skype support is very bad, that I can agree with. But we are not Skype. I can tell you what you need to do, but it appears you think we are skype.

Do you wish to proceed?

Customer: replied 1 year ago.
NO. this is called bait and switch and it is illegal
Expert:  Richard replied 1 year ago.

Sorry Karen, but this is not true either.

No where does it say Skype here or do we say we are skype, you came here.

And no where is there a switch.