How JustAnswer Works:

  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.

Ask Jess M. Your Own Question

Jess M.
Jess M., Computer Support Specialist
Category: Software
Satisfied Customers: 552
Experience:  Computer Software Support specialist for more that 10 years
Type Your Software Question Here...
Jess M. is online now
A new question is answered every 9 seconds

When I attempt to use my up grade disc 7, I am told I have

Customer Question

when I attempt to use my up grade disc for Adobe 7, I am told I have the wrong serial number. Do I need to buy a new serial number?
Submitted: 11 months ago.
Category: Software
Expert:  Cris replied 11 months ago.

Hi, thanks for using I am Cris.

Can you explain a little more in detail the issue you are having? What Adobe program are you trying to install? Are you doing a reinstall?