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Jess M.
Jess M., Computer Support Specialist
Category: Software
Satisfied Customers: 526
Experience:  Computer Software Support specialist for more that 10 years
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Why is my Adobe Flash-plug in crashing so much?Why is Shock

Customer Question

Why is my Adobe Flash-plug in crashing so much?Why is Shock wave Flash-plug in also crashing so much. I play Farmville;Farmville2;Royal Story;Happy acres? Please help! ***@******.***
Submitted: 8 months ago.
Category: Software
Expert:  Viet - Computer Tech replied 8 months ago.

Hi,

I'm sorry about the issue. Do you have windows xp, vista, or 7, or 8, 10?

Can we do a remote support session, so I can troubleshoot the issue directly on your computer together with you?

Please reply at the box below. Thank you,

Customer: replied 8 months ago.
Windows 10, remote. I am 76 please be patient with me!
Expert:  Viet - Computer Tech replied 8 months ago.

Thank you. Please accept the remote support offer, then please click on the website below in order to connect with me remotely:

http://www.justanswer.com/remotedesktop/join.aspx?Session=c28546c9-fef0-4d57-861e-738e162c96cd

, then allow the Elsinore.ScreenConnect program to download/run/open when prompted at the bottom.
Note: If it does not connect within 5 minutes, then please reply at the box below and let me know. Thank you,

Expert:  Viet - Computer Tech replied 8 months ago.

When you are are available, please type at the box below, then click on the Send button below to communicate with me, so I can help. Thank you.