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caraleneK
caraleneK, Software Engineer
Category: Software
Satisfied Customers: 574
Experience:  You one stop software Engineer
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Adobe reader cannot read a federal tax form K-1 in download

Customer Question

Adobe reader cannot read a federal tax form K-1 in download file
Submitted: 10 months ago.
Category: Software
Expert:  caraleneK replied 10 months ago.

Hello. My name is***** will be providing an answer to your question today

Thank you very much for giving us an opportunity to help you.Do you get a error messes if you right click on the and open it. Also have you reinstall adobe.. Waiting your feedback to help you

Customer: replied 10 months ago.
I get an error message and yes I reinstalled Adobe
Expert:  caraleneK replied 10 months ago.

Thanks for your feedback can you tell me what the error messes display please . If you like I can log on to your machine and help you

Customer: replied 10 months ago.
adobe reader cannot read the fed tax form K-1
Expert:  caraleneK replied 10 months ago.

Thanks if you right click on the file can you go to open with and see if you can open it with adobe . Also have you save the file as a PDF ?? Can you please upload the file for me to have a look at it for you. Use the paper clip in this block to upload it

Expert:  caraleneK replied 10 months ago.

Also do you use a updated version of Adobe to open this form??

Expert:  caraleneK replied 10 months ago.

Please use this adobe removal tool to uninstall all the versions of adobe on your machine http://labs.adobe.com/downloads/acrobatcleaner.html When done reboot your machine and reinstall adobe reader please https://get.adobe.com/reader/ When complete test to open the file.Waiting your feedback

Expert:  caraleneK replied 10 months ago.

hello again please lt me know if you need more assistants with your request. Waiting your feedback