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Please follow the instructions below:
Press and hold down the Windows Logo key on your keyboard. Still holding down that key press the R key on your keyboard.
You will get open the Run command box.
Type rstrui in the Run box and press Enter
You will get open System Restore window
Click Next button
Select the check box for Show more Retore points
Then select a date before the update and continue with restore.
Follow the onscreen instructions and wait for system restore to complete
After system restart, open Dragon and check the result.
If it not works, Can I remote onto your Machine and have a look at your problem? It’s fully secure and you can see what I am doing at all times. If you wish please accept my remote support offer and let me know your time zone and the time period you prefer for remote support. Then I can send you the details to connect.