Hi. My name is***** you for your question and the opportunity to assist.
Can you tell me what happens or what error you get when opening Internet Explorer?
I can connect to your PC and troubleshoot this for you if you'd prefer.
I can see you are a new user to the site. Here there is either a question and answer type of conversation or remote support where I would actually connect to the computer and have a look and attempt to fix the problem for you.
Remote support can save a lot of time if you are not comfortable performing repairs yourself. Sometimes even with instructions mistakes are made and things can get worse.
I will send an offer for remote support and should you accept I will connect and see what is going on and fix the issue. Otherwise we can continue on this page but I will need to ask a number of questions and try and guide you through some steps.
Both options are 100% guaranteed by the way. Remote is just faster and avoids a possibly undesired outcome.
If you want remote click Get Extra Help. If not, simply reply to me here.