Hello, I would like to assist you today. Can you tell me what media you are working with? DVD's, Office 365 subscription etc?
Are you still needing assistance?
Please reply and let us know if you still need assistance. Thank you.
Last chance. This will be my last time to reach out to you asking if you need assistance. If you are good to go please accept the service as acceptable, or if you need more assistance let me know what you need. Thanks