Hi my name is ***** ***** I will be the expert working with you today to help and resolve the problem you have posted.
what browser are you using IE. Firefox or Chrome to use facebook.
f you're having trouble viewing videos on your computer, try these troubleshooting tips:
Quit and then reopen your browser
Update your browser (ex: Chrome, Firefox, Internet Explorer, Safari)
Try a different browser
If you're using Adobe Flash Player, you can also try these tips:
Install the latest version of Adobe Flash Player
Visit Adobe Flash Player Help for assistance with video display and video playback issues
If you're still having trouble viewing or playing videos, please let us know.
install it and the problem should be fixed if not let me know i can remote access and can fix the problem for you.
i have given you the link to download and install it, incase you find problem i can remote access and fix it right in front of you we have a secure remote session which you can opt for.
did you install the adobe flashplayer?
Uninstall shockwave and reboot the computer after that download and install shockwave and java as well.
for remote assistance let me know if you need.
you may click on the proposed remote support and accept it so that i can send you the remote link and connect to fix it.