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Jess M.
Jess M., Computer Support Specialist
Category: Software
Satisfied Customers: 526
Experience:  Computer Software Support specialist for more that 10 years
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I LOST MY SQUARE TOOL (THAT I BOX STUFF WITH). WHAT HAPPENED

Customer Question

I LOST MY SQUARE TOOL (THAT I BOX STUFF WITH). WHAT HAPPENED AND HOW DO I GET IT BACK? THANX, ***** *****
Submitted: 9 months ago.
Category: Software
Expert:  Josh replied 9 months ago.

Hi Don,

Which program are you referring to?

Customer: replied 9 months ago.
INDESIGN
Expert:  Josh replied 9 months ago.

How long ago did this problem start?

Also, do you have Windows XP, Vista, 7, 8, or 10?

Customer: replied 9 months ago.
Apple. Just started today. all of a sudden no Box tool!
Customer: replied 9 months ago.
It appears it was replaced by the box tool with an X in it
Customer: replied 9 months ago.
are you there?
Customer: replied 9 months ago.
please answer you are still there!
Expert:  Josh replied 9 months ago.

Yes, I am here.

If you create a new workspace, is the square tool available?

Customer: replied 9 months ago.
No
Customer: replied 9 months ago.
Where are you?
Customer: replied 9 months ago.
Please contact me right away. I paid
Customer: replied 9 months ago.
I paid $ 26 TWICE . I have no answer. Please Help!
Expert:  Josh replied 9 months ago.

I am here -- I see that you opened another question which is why I was not alerted.

Would you be okay if I connected to your computer to view the issue and fix it for you?

Customer: replied 9 months ago.
No.rufund my money.I have been deceived.I must get both payments back.
Expert:  Josh replied 9 months ago.

Okay thank you