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Jess M.
Jess M., Computer Support Specialist
Category: Software
Satisfied Customers: 535
Experience:  Computer Software Support specialist for more that 10 years
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I can't clear the service required message.I tried downloading a

Customer Question

I can't clear the service required message.
I tried downloading a software program to reset the counter, but i get a massage that the printer is not on, or there is another problem.
Submitted: 10 months ago.
Category: Software
Expert:  bbranham3 replied 10 months ago.
what model printer is this?
Customer: replied 10 months ago.

It is an Epson Photo Stylus 340

Expert:  bbranham3 replied 10 months ago.
"Service required. See your manual for details," is related to the waste ink counter. To reset the waste ink counter, press the following three buttons simultaneously, until the unit powers off: Power, Setup, and Stop. Then turn the power back on. to stop this from returning you either need to replace the absorbent pad in the printer of invest in a CIS system for the printer.these keep the waste ink from hitting that sensor that is under the pad.