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caraleneK
caraleneK, Software Engineer
Category: Software
Satisfied Customers: 574
Experience:  You one stop software Engineer
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When working on autocad architecture, in the midlle of

Customer Question

when working on autocad architecture, in the midlle of inserting a xref the computer crash
can you explain why is happening?FATAL ERROR: UNHANDLED ACCESS VIOLATION WRITING 0X751E0AB EXCEPTION AT D455960H
FATAL ERROR: UNHANDLED ACCESS VIOLATION WRITING 0X751E0AB EXCEPTION AT D455960H
FATAL ERROR: UNHANDLED ACCESS VIOLATION READING 0X45946301 EXCEPTION AT FF559660H
FATAL ERROR: UNHANDLED ACCESS VIOLATION READING 0X0017 EXCEPTION AT F03C211H
FATAL ERROR: UNHANDLED ACCESS VIOLATION READING 0X0017 EXCEPTION AT F03C211H
Submitted: 9 months ago.
Category: Software
Expert:  caraleneK replied 9 months ago.

Hello!
Thank you for your question. I am Caralene and I look forward to helping you with your issue today. What version of windows or Mac do you use??Also what version of AutoCAD do you run?? Please see if this works for you.

Go to Control Panel

  • Select Programs then Add/remove programs
  • Double click the AutoCAD Architecture item to start the Setup dialog
  • Choose the "Rrepair/reinstallation" option
  • Choose the repair option and follow the wizard to complete the process

Let me know how if you need more assistance.

Customer: replied 9 months ago.
i alredy did that...it did not work!!!
Expert:  caraleneK replied 9 months ago.

Thanks for the feedback what version of windows do you run and also what version of AutoCAD plz

Customer: replied 9 months ago.
i have reinstal the operative system in 2 computers
in different operative systems
win xp, win 7, win 8
Expert:  caraleneK replied 9 months ago.

Thanks do you get the error on all the computers??

Customer: replied 9 months ago.
i have reinstall autocad in all versions of windows
Customer: replied 9 months ago.
the problem persist
Customer: replied 9 months ago.
what would you do, to fix it before i get you access to my computer, can you explain your strategy?
Expert:  caraleneK replied 9 months ago.

what version of AutoCAD Architecture do you use??

Customer: replied 9 months ago.
autocad architecture 2009
building the 3d model of a house
separating the floor plans, roof plan, and foundation and assembling the full 3d model to generate 3d sections, elevations and perspectives from this 3d model
Customer: replied 9 months ago.
all plans are x reference to the 3d model
Customer: replied 9 months ago.
when working in the foundation plan, i was reloading the xref of the 1stfloor to check the aligment of the foundation against the 1st floor plan, when the computer crash
Customer: replied 9 months ago.
alo
Customer: replied 9 months ago.
Caralene...are you there?
Expert:  caraleneK replied 9 months ago.

sorry I lost connection please do this steps for me...

Uninstall any antivirus or desktop locking programs if complete reboot and test AutoCAD Architecture

or I can log on and help you to update your Update your graphics driver and Uninstall and reinstall the .NET Framework

Expert:  caraleneK replied 9 months ago.

Waiting your feedback