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Jess M.
Jess M., Computer Support Specialist
Category: Software
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Experience:  Computer Software Support specialist for more that 10 years
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My touchpad on my qosmio X505 is not working properly after

Customer Question

My touchpad on my qosmio X505 is not working properly after a driver update. Scrolling is not working. It indicates that the mouse driver is synaptics PS/2 port touchpad. I tried restoring and this did not work. Is there a way to download the correct driver? I do not trust the 3rd party softwares since that messed up my computer.
Submitted: 1 year ago.
Category: Software
Expert:  Shefin replied 1 year ago.

Hello!

Thank you for your question. I am Shefin and I look forward to helping you with your issue today.

Can I access your computer remotely and help you resolve the issue while you watch?

Thank you.

S H E F I N

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