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Jess M.
Jess M., Computer Support Specialist
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How do I open files that have been infected by the .locky

Customer Question

how do I open files that have been infected by the .locky randsom virus
Submitted: 9 months ago.
Category: Software
Expert:  Quiksilver07070 replied 9 months ago.

Hello and thank you for choosing JUSTANSWER.com

.

I dont think you can retrieve any data that may have been on the file.

Typically the ONLY data was the virus itself.

However, if your files have been infected, they most likely have been corrupted, and are essentially lost.

.

So i guess im not sure what the type of files you are trying to open that was infected, or was the origin file?