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Randy Computer Tech
Randy Computer Tech, Computer Support Specialist
Category: Software
Satisfied Customers: 9562
Experience:  Computer Technician
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I'm trying to reset my computer I put a password in and I

Customer Question

I'm trying to reset my computer I put a password ***** and I can't remember my password
Submitted: 1 year ago.
Category: Software
Customer: replied 1 year ago.
Can you unlock it
Expert:  Randy Computer Tech replied 1 year ago.

Hi,

My name is ***** ***** certified computer professional with over 10 years experience. I will be glad to assist you with this.

I am sorry to hear that you are having this issue.

Do you have a Microsoft account connected to the compute?

Customer: replied 1 year ago.
I have windows 8
Customer: replied 1 year ago.
Toshiba Satellite laptop
Expert:  Randy Computer Tech replied 1 year ago.

Okay, what is the email that you used to set up the computer?

Customer: replied 1 year ago.
Expert:  Randy Computer Tech replied 1 year ago.

okay, thank you. I just had a code set to that email. Let me know the code as soon as you get it. Reply here with the code please.

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