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Jess M.
Jess M., Computer Support Specialist
Category: Software
Satisfied Customers: 561
Experience:  Computer Software Support specialist for more that 10 years
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I have a HRDP4D250 DVR i downloaded the software (not sure

Customer Question

i have a HRDP4D250 DVR i downloaded the software (not sure if it is correct version or not) to view my cameras on computer from honeywell site but i am having trouble linking my cameras to it. any help is greatly appreciated
Submitted: 1 year ago.
Category: Software
Expert:  Jason Jones replied 1 year ago.

Hello,

I am the person that will be helping you today.

What specific problems are you having?

I will be standing by.

Thank you,
Jason

Customer: replied 1 year ago.
i am unable to link the software on my computer to my cameras
Customer: replied 1 year ago.
have security cameras in my business old computer crashed (that had software to view cameras on it), got new computer but old software will not work on this op system. called honeywell they told me what software i needed its called FVMS (FUSION VIDEO MANAGEMENT SOFTWARE) so i downloaded it on comp but now i am having trouble getting it to reconize or connect with my cameras
Expert:  Jason Jones replied 1 year ago.

I am not familiar with your system.

For this reason, I am opting out of the question and allowing another expert the chance to help.

The next expert will see all that is on this page, so there will be no need to repeat anything.

When another expert picks this up, you will be notified by email.

Thank you for your patience.

- Jason

Expert:  caraleneK replied 1 year ago.

Hello. My name is***** will be providing an answer to your question today

Thank you very much for giving us an opportunity to help you. Can I remote on to this machine to help you. Waiting your feedback.

Expert:  caraleneK replied 1 year ago.

Please reply to me in this box for me to help you ..Waiting your feedback

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