Hello, my name is ***** ***** I will be assisting you today. Can you please provide the midi sport model (2x2 Anniversary Edition, 4x4 Anniversary Edition, or Uno USB)? Also are you running the 32-bit or 64-bit version of Windows?
OK, let's make sure you have the latest driver/software package. Download it from:
Install it and see if that solves the problem. I have checked to verify at the vendor's site that it should work on Windows 10 64-bit.
If this doesn't do it let me know.
OK, the software is the same. I would suggest, if you haven't already, that you completely uninstall the current m-audio software you have, then shut down (not just reboot) the computer. After that, power up the computer and try installing the software from scratch.
I will await the results.
That's what I think you should do.
Hello, this is Gary from JustAnswer. Were you able to get your device working by reinstalling the software? I'm still here to help.