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Jess M.
Jess M., Computer Support Specialist
Category: Software
Satisfied Customers: 538
Experience:  Computer Software Support specialist for more that 10 years
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I bought PDF Pack (annual) in Sept 2015 and I have received

Customer Question

I bought PDF Pack (annual) in Sept 2015 and I have received an e-letter I need sign and return electronically. I believe I can generate an e-signature, copy it to the letter to be returned,and send. However I can't open the PDF pack and find any steps that will help me complete what needs be done. I am in my mid 80s so look forward to your assistance.
Submitted: 11 months ago.
Category: Software
Expert:  Michelle replied 11 months ago.

Hi my name is ***** ***** I will be the expert working with you today to help and resolve the problem you have posted.

Let me know what Adobe package you have purchased. You will have to activate the product. Did you buy the Adobe PDF pack online or you have purchased it from a store.