Hello. My name is ***** ***** I will be assisting you today.Do you have any information currently on the hard drive that you need recovered?We will need access to a blank CD and a working PC to burn a program onto the CD.
From the Toshiba device download this program https://www.dropbox.com/s/vr30s2x0vcj1vop/Win7PE_x64.zip?dl=0
Either one should be fine, is it at least 700mb?
Download that dropbox link toward top, then we need to burn that iso file to the CD.
use http://www.isoimageburner.com to burn the CD
Did you burn the CD yet?
I was waiting for your reply after you had downloaded the above program and burned it to a CD.