Hi Wendy. My name is***** you for your question and the opportunity to assist.
On Windows 7 the only way to get back in is to create a third-party password ***** disk. (free software)
You'll need a Windows computer connected to the internet and a flash drive or blank
CD or DVD disk to do this. Is that available?
You'll need to download from here: http://www.hirensbootcd.org/download/
the Hirens.BootCD.15.2.zip file down toward the bottom of the page first.
Hi Wendy. Were you able to get that downloaded? Let me know. I can connect to your computer and set this all up for you
if you'd like?