How JustAnswer Works:

  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.

Ask Joe-S Your Own Question

Joe-S
Joe-S, Systems Specialist
Category: Software
Satisfied Customers: 129
Experience:  Systems Administrator at Fortune 50 Company
68269981
Type Your Software Question Here...
Joe-S is online now
A new question is answered every 9 seconds

I can't find my disc Adobe Photoshop Elements 9 and

Customer Question

I can't find my disc for the Adobe Photoshop Elements 9 and therefore do not have the serial number. Can you please send me the download and also the serial number as I am registered. Thank you. Bonnie Lewis
Submitted: 10 months ago.
Category: Software
Expert:  Joe-S replied 10 months ago.

Hi Bonnie, my name is ***** ***** I will be helping you today. Please note that I do not represent Adobe. JustAnswer is an independent company that provides answers and assistance to a wide variety of subjects.

.

Adobe Photoshop Elements is an older version, but you should still be able to retrieve your serial number if you obtained or registered your software with Adobe. You should be able to log onto your account at https://accounts.adobe.com

Once you log in, select the icon titled "Plans and Products" and see if your software license is there. If it is not, you may need to contact an Adobe representative at https://helpx.adobe.com/contact.html?step=ZNA_downloading-installing-setting-up_serial-numbers-redemption-codes_stillNeedHelp#

--Joe