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Ask Jess M. Your Own Question

Jess M.
Jess M., Computer Support Specialist
Category: Software
Satisfied Customers: 526
Experience:  Computer Software Support specialist for more that 10 years
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Dropbox, Google Drive, Microsoft Onedrive, BOX.com, are all

Customer Question

Dropbox, Google Drive, Microsoft Onedrive, BOX.com, are all forms of some type of Cloud storage. I am currently using Box.com and have downloaded the App to a few Macs.
I noticed if a clean up one Mac, ie delete several files, those files disappear in Box.com.
This did not happen for Cloud storage such as Dropbox and Google Drive if I am correct.
I like Box.com configuration and security features but I should have the ability to delete files on one Device and the files remain on the Cloud.- Any suggestions for Box.com ?
Thanks.
Submitted: 10 months ago.
Category: Software
Expert:  Tim replied 10 months ago.

Hi there, I'm Tim and will be assisting you today. I have over 15 Years as an Engineer and have been with eBay, DoD and many others. I will do my very best to help you. If you like i can offer remote access and a call.

Expert:  Tim replied 10 months ago.

Its likely a setting in box.com, it too is cloud storage as you know, have you gone through the settings and looked for an option to keep items.?

Customer: replied 10 months ago.

I understand you were not able to help with this question but let me ask another question.

Does your area of expertise involve developing Apps?

Expert:  Tim replied 10 months ago.

Nope, I'm not a developer, I'm a network and systems engineer. Sorry.

Expert:  Tim replied 10 months ago.

I still think you should review your box.com settings, they appear to have different types of sync settings etc, which is probably what you are after.