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Jess M.
Jess M., Computer Support Specialist
Category: Software
Satisfied Customers: 528
Experience:  Computer Software Support specialist for more that 10 years
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I paid Lightroom and photoshop CC subscription, but my LR

Customer Question

I paid for a Lightroom and photoshop CC subscription, but my LR says it is a trial and I have to pay. Help please!
Submitted: 10 months ago.
Category: Software
Expert:  Quiksilver07070 replied 10 months ago.

Hello and thank you for choosing JUSTANSWER.com

.

To be able to access the FULL version, you need to enter in a product Key, to go from a Trial version to the Full version.

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When you made the purchase for the software (LR and CC) did you get a confirmation Email?

The email will normally have your product key in it.