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Jess M.
Jess M., Computer Support Specialist
Category: Software
Satisfied Customers: 538
Experience:  Computer Software Support specialist for more that 10 years
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I'm running Vista and after the welcome screen I get a pop

Customer Question

Hello, I'm running Vista and after the welcome screen I get a pop up, norton360 has stopped working.
A problem caused the program to stop working correctly. Windows will close the program and notify you if a solution is available.
It will load in safe mode and nothing else.
Please help
Submitted: 11 months ago.
Category: Software
Expert:  John replied 11 months ago.

Hello my name is***** will be assisting you today. I am sorry to hear that you are having such trouble. I will try my best to help you.

Sir do you have any other security programs installed in the PC?

Did you purchase this Norton 360 online if so do you have the download details of it?

Sincerely,
John

Note: - Please reply using the box below.

Expert:  John replied 11 months ago.

Sir/Ma'am checking to see whether you still need my help.

Please let me know.

Sincerely,

John

Note:-To reply back to me use the reply box below.