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Mr.Med
Mr.Med, software engineer
Category: Software
Satisfied Customers: 989
Experience:  if you have any questions about softwares please contact me
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My lightroom 6 will no longer open. Icon moves then nothing.

Customer Question

My lightroom 6 will no longer open. Icon moves then nothing.
Submitted: 10 months ago.
Category: Software
Expert:  Mr.Med replied 10 months ago.

Hello and welcome to justanswer, My name is ***** ***** i will be assisting you today,

I'm sorry about the issue, Please Go to your lightroom 6 app, go to the top right, left click and check preferences and then sign out, and then sign back in.

let me know the results please

Thank you

Expert:  Mr.Med replied 10 months ago.

Has everything worked out, do you still need help please?

Customer: replied 10 months ago.
NO, thank you. I tried the sign in sign out option, to no effect. Ended up downloading lightroom again. Thank you. It seems to be OK now.
Expert:  Mr.Med replied 10 months ago.

I'm glad to know that problem is resolved, My goal is to provide you with excellent service today. If you have a moment please rate my service by clicking on one of the stars below, positive ratings are appreciated. JustAnswer has a 100% satisfaction guarantee. We value you as a customer and very much want you to be satisfied.

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Thank you