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Jess M.
Jess M., Computer Support Specialist
Category: Software
Satisfied Customers: 526
Experience:  Computer Software Support specialist for more that 10 years
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Purchased WINZIP Suite and WinZip malware protector on 7 Dec

Customer Question

Purchased WINZIP Suite and WinZip malware protector on 7 Dec 2015. Ref #s 84012309, 84012920, and 84013379. Products did not work as promised and my computers were corrupted by virus, etc. I am requesting a refund of the money that was paid to you.
I have been working with software solutions for two days to get the computers cleaned up and your programs have been uninstalled.
Thank You
James **** ******** **********
Submitted: 10 months ago.
Category: Software
Expert:  Quiksilver07070 replied 10 months ago.

Hello and thank you for choosing JUSTANSWER.com

.

I don't exactly understand your question....do you still need help with removing your Virus's?

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If so can help....just let me know