How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Mr.Med Your Own Question
Mr.Med
Mr.Med, software engineer
Category: Software
Satisfied Customers: 1154
Experience:  if you have any questions about softwares please contact me
76221641
Type Your Software Question Here...
Mr.Med is online now
A new question is answered every 9 seconds

I am am when it come to computers. I recently downloaded

Customer Question

I am am idiot when it come to computers. I recently downloaded what I thought was an Apple product to clean up my computer for faster operation. It ended up to be a dreaded virus which took me weeks to clean up. Is there a site I can go to to help me figure out how to speed up my computer. And is there a fire wall which is safe to download.
Submitted: 1 year ago.
Category: Software
Expert:  Mr.Med replied 1 year ago.

Hello and welcome to justanswer, My name is ***** ***** i will be assisting you today,

Please follow these instructions :

1-Close Applications that you don't use :

Look for the applications marked with a dot on your dock, right-click or Ctrl-click their icons, and select “Quit.” :

http://cdn9.howtogeek.com/wp-content/uploads/2015/09/img_55eb77203927a.jpg

2-Prune Startup Programs

If your Mac is slow after you log in, it may have too many startup programs.

open the System Preferences window by clicking the Apple menu icon and selecting System Preferences Click the Users & groups icon, select your current user account, and click Login Items. Uncheck any applications you don’t want starting when you log in : http://cdn9.howtogeek.com/wp-content/uploads/2015/09/img_55eb77adc5b0b.png

3-Reduce Transparency and Animations :

open the System Preferences window. Click the Accessibility icon and check the Reduce transparency option to reduce transparencies.

4-Lighten Your Web Browser

Try to minimize the number of browser extensions you use and have fewer tabs open at once to save memory and CPU resources.

5-Disable FileVault Disk Encryption

FileVault disk encryption is enabled by default on Mac OS X Yosemite. This helps secure your Mac’s files if it’s ever stolen, preventing unauthorized access to them. It also prevents people from changing the password ***** your Mac and signing in without your permission.

this may cause the Mac to be very slow to boot or sign in. If this is the case, you can head to the System Preferences window, click the Security & Privacy icon, click the FileVault heading, and turn FileVault disk encryption off.

6-Speed Up the Finder

When you open the Finder window to view your files, it opens to an “All My Files” view by default. If you have a very large number of files on your Mac, this view might be slow to load, slowing FInder down every time you open a new Finder window.

You can prevent this from happening by clicking the Finder menu and selecting Preferences in Finder. Select your preferred folder under “New Finder Windows Show” — for example, you can have all Finder windows automatically open to your Downloads folder. Finder won’t load the All My Files view anymore.

7-Free Up Disk Space

freeing up disk space can also speed things up. you can delete applications, files or folders you do not need any more.

For firewall please check this link : https://support.apple.com/en-us/HT201642

Hope this help

Thank you

Expert:  Mr.Med replied 1 year ago.

My goal is to provide you with excellent service today, If you have a moment please rate my service by clicking on one of the stars below, positive ratings are appreciated. If you still need help please reply back to me and i will gladly continue to help, only rate if you are satisfied, please do not rate an answer as poor/bad service if you are not satisfied.

JustAnswer has a 100% satisfaction guarantee. We value you as a customer and very much want you to be satisfied.

regards,

Expert:  Mr.Med replied 1 year ago.

You are very welcome, My goal is to provide you with excellent service today, If you have a moment please rate my service by clicking on one of the stars below, positive ratings are appreciated.

JustAnswer has a 100% satisfaction guarantee. We value you as a customer and very much want you to be satisfied.

regards,

Related Software Questions