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Jess M.
Jess M., Computer Support Specialist
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Purchased new laptop from HSN. The system came with

Customer Question

Purchased new laptop from HSN. The system came with pre-install malware. I purchased a license for this new device; #NP1175013791. Thesystem seems to be locked up. Can you help?
Submitted: 1 year ago.
Category: Software
Expert:  Mr.Med replied 1 year ago.

Hello and welcome to justanswer, My name is ***** ***** i will be assisting you today,

I'm sorry about the issue, Can you give me a slightly better description of what you'd like help doing so I can assist you better?

Thank you

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