Welcome to Justanswer.com, my name is ***** ***** I will do my best to assist you.
Youve encountered a hardware failure, it could be your ram, hard drive, or motherboard. Questions....
Whats the full name brand and the full model of the computer.
How old is it?
My apologies for the delay in getting back to you.
Since its past two years old, youre outside of your warranty. Question, before you get the reconstructing error. Do you see the windows 8 sign in page first, the one that asks for your password?
Ok, if you start up and immediately press alt and f10
Or, rapidly tap F8
Or, tap f1, f2 or delete.
Do any of these methods bring up any screens?
Hmmm.. Maybe we dont have to replace the hard drive after all..
What we will need to do though definitely, is reinstall windows. Or use a recovery drive.
Did any of the F1 , f2, escape, delete, f11 f12 keys get you into the bios settings or boot manager?
And also, do you have a usb memory stick nearby thats at least 8 gigabytes in size?
In the bios, you should see several sections across the top.. Along the lines of info, system, boot, security, configuration, exit
We use the arrow keys to navigate the bios, the mouse wont work. And if you look around the edges of the screen it will tell you what keys change values.
What we are looking for, is most likely in the boot section or security section
We want to disable secure boot if you see it
We want to disable fast boot if you see it
We also, want to adjust the boot order so that the usb drive is set to the first priority.
Once we make these changes, we want to save the settings and exit.
If youd prefer, we can move this to phone support to cut down on the back and forth time of navigating the settings and making changes.. Other wise, let me know which options your able to find and change, specifically, as you change them.
My apologies for the delay in getting back to you.. By the time you responded, my shift was over and Ive been at it for a while today.
Question.. I thought I read before that you had created a USB recovery drive.. After making the changes above did you install the USB recovery drive and try to boot from it?
It does seem you are being rude.
At no point have I asked for any extra money from you and at no point have I received any money from you.
If you read my replies, you will see Im trying to help you.. Its 11:19 at night.
If you want further help I will be online tomorrow.