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Jess M.
Jess M., Computer Support Specialist
Category: Software
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Experience:  Computer Software Support specialist for more that 10 years
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My facebook account does not play videos.

Customer Question

My facebook account does not play videos.
Submitted: 1 year ago.
Category: Software
Expert:  arsufi2002 replied 1 year ago.


My name is***** am sorry to hear that you have this issue, I look forward to assisting you today with your question and providing the best answer possible.

Please save this page to favorites( ctrl + d) so that you can reconnect in case you get disconnected

Expert:  arsufi2002 replied 1 year ago.

Have you checked from different browser like Firefox or Chrome as i assume this must be browser specific issue. I request you to check and update status..

If no issue found in other browser, you may reset IE to resolve problem..

To reset IE:

1: Open IE Browser

2: Click Tools > Options > Advanced Settings > Restore Advanced Settings > Reset

3: Click Apply

Now Close IE and Reopen. Check for issue

waiting for your reply

Expert:  arsufi2002 replied 1 year ago.

Hello sir,

Did above post helped?

please reply

Expert:  arsufi2002 replied 1 year ago.

Hello sir,

Wish you a good day...

I would like to know the status of this call.

Is your problem resolved?

Did my suggestion helped you..

Please answer

If you still have trouble, i will start a remote session and do the process for you



Customer: replied 1 year ago.
I bought a new printer so I don't need any more help.
Expert:  arsufi2002 replied 1 year ago.

Thanks for your reply

On that case, i will cancel your question

Thanks for contacting Just Answer

Have a Great Day

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