My name is***** am sorry to hear that you have this issue, I look forward to assisting you today with your question and providing the best answer possible.
Please save this page to favorites( ctrl + d) so that you can reconnect in case you get disconnected
Have you checked from different browser like Firefox or Chrome as i assume this must be browser specific issue. I request you to check and update status..
If no issue found in other browser, you may reset IE to resolve problem..
To reset IE:
1: Open IE Browser
2: Click Tools > Options > Advanced Settings > Restore Advanced Settings > Reset
3: Click Apply
Now Close IE and Reopen. Check for issue
waiting for your reply
Did above post helped?
Wish you a good day...
I would like to know the status of this call.
Is your problem resolved?
Did my suggestion helped you..
If you still have trouble, i will start a remote session and do the process for you
Thanks for your reply
On that case, i will cancel your question
Thanks for contacting Just Answer
Have a Great Day