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Ask Chris Baxter Your Own Question

Chris Baxter
Chris Baxter, Programmer
Category: Software
Satisfied Customers: 243
Experience:  Java, iOS, VB.net, SQL, C+, C++, Obj C
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Mr.j.g., ihave been sent a blocker from HOME GUARD. I HAV E

Customer Question

Customer: mr.j.g.jones, ihave been sent a blocker from HOME GUARD. I HAV E CONNECTED IT AS INSTRUCTED. IT DOES NOT WORK , IT ONLY BLOCKS MY BROAD Band. i have tried ringing 0800(###) ###-#### ***** iiam told that these numbers are not recognised . why
JA: Thanks. Can you give me any more details about your issue?
Customer: not really. just that it does not work . and i am trying to stop paymants
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Submitted: 11 months ago.
Category: Software
Expert:  Chris Baxter replied 11 months ago.

Hello!

I hate to say it but in my research the blocker you describe is a scam associated with what appears to be targeted phishing. In this case, they call many times from different numbers, and send a call blocker hoping you (or someone like you) will download and install. The phone numbers they have range in the same 800 block, so it is likely they bought all the numbers at the same time.

http://crimejail.com/scam-alert-homeguard-direct-ltd-0***-***-****/

my best recommendation here, though it is a big pain, is to change the card number, and tell the bank about the fraudulent nature of the transaction (or company trying to make it)