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Jess M.
Jess M., Computer Support Specialist
Category: Software
Satisfied Customers: 528
Experience:  Computer Software Support specialist for more that 10 years
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Wildtangent won't work on my PC since I downloaded Windows

Customer Question

Wildtangent won't work on my PC since I downloaded Windows 10. It says it is an incompatible program when I try the compatibility fix shown on your help site on the internet. I have the monopoly game and the app won't launch. The Wildtangent app says the app has quit working when I try to launch it. It did work on Windows Premium 7.
Submitted: 11 months ago.
Category: Software
Expert:  arsufi2002 replied 11 months ago.

Hi,

My name is***** am sorry to hear that you have this issue, I look forward to assisting you today with your question and providing the best answer possible.

Please save this page to favorites( ctrl + d) so that you can reconnect in case you get disconnected

Expert:  arsufi2002 replied 11 months ago.

Do you meant you have uninstalled and reinstalled application when you say "I have deleted the app and reloaded it"

If not, i request you to uninstall game application and reinstall from below link

http://download.wildgames.com/gamesapp/TouchpointInstallers/wildgames/Setup-wildgames.exe

Wildtangent site informs its Windows 10 compatible.

Please provide me a remote session as i can work on issue more efficiently while you want me

Please download and run tool from below link

http://www.justanswer.com/remotedesktop/join.aspx?Session=74c65e02-259b-40cd-a1bc-25613df6dc8f

Procedure:

1: Click Above Link

2: Click "I Agree"

3: Click Download

Save and Run file after download

Thanks

Customer: replied 11 months ago.
When I click the link above, the app tries to load and stops at 79%
Expert:  arsufi2002 replied 11 months ago.

Which app? (Game or Remote Desktop)

Expert:  arsufi2002 replied 11 months ago.

Hi,

Is this issue resolved...

Are you able to install software

Please update status