Hello and welcome to justanswer, My name is ***** ***** i will be assisting you today,
I'm sorry about the issue, Please follow one of the solutions below :
I would suggest you to use Internet Explorer and create a shortcut for MSN premium mail and see if issue persists. You may refer to the steps provided below to open Internet Explorer.
If issue persist try to check the system files are they working fine or not and to check that try to runSystem File Checker (SFC) tool.
SFC scan will scans all protected system files and replaces incorrect versions with correct Microsoft versions.How to use the System File Checker tool to troubleshoot missing or corrupted system files on Windows 8.
For more information refer to this link:
Use the System File Checker tool to repair missing or corrupted system files
If issue persists try to create new user profile as an administrator and see if issue persists in new user profile. For creating new user profile you may refer to the steps provided in the article mentioned below :
Hope this would help. If issue still persists, please reply back to me and i will be happy to assist you.
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