How JustAnswer Works:

  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.

Ask Jess M. Your Own Question

Jess M.
Jess M., Computer Support Specialist
Category: Software
Satisfied Customers: 553
Experience:  Computer Software Support specialist for more that 10 years
49766785
Type Your Software Question Here...
Jess M. is online now
A new question is answered every 9 seconds

Dolanimi,
, MY Hp Printer C7280 stopped printing

Customer Question

Customer: Dolanimi,
JA: Thanks. Can you give me any more details about your issue?
Customer: MY Hp Printer C7280 stopped printing despite giving the printing message.
JA: OK got it. Last thing — JustAnswer charges a fee (generally around $36) to post your type of question to Software Experts (you only pay if satisfied). There are a couple customers ahead of you. Are you willing to wait a bit?
Customer: Can I request a home visit by the expert?
JA: OK. Now I'm going to take you to a page to place a secure deposit with JustAnswer. Don't worry, this chat is saved. After that, we will finish helping you.
Submitted: 1 year ago.
Category: Software
Customer: replied 1 year ago.
Posted by JustAnswer at customer's request) Hello. I would like to request the following Expert Service(s) from you: Live Phone Call. Let me know if you need more information, or send me the service offer(s) so we can proceed.
Customer: replied 1 year ago.
my question on home visit has not been answered.
Expert:  Byron replied 1 year ago.

Hi. My name is***** you for your question and the opportunity to assist. Can we do a screen-sharing

session so that I may further troubleshoot?