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Jess M.
Jess M., Computer Support Specialist
Category: Software
Satisfied Customers: 526
Experience:  Computer Software Support specialist for more that 10 years
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I have tried to download the acrobat DC. At the top on the

Customer Question

I have tried to download the acrobat DC.
At the top on the agreement and license pages it says to
click on accept. I do not find an accept button to click on to continue.
It does not show up at the bottom. Where is it?
Submitted: 11 months ago.
Category: Software
Expert:  John replied 11 months ago.

Hello my name is***** will be assisting you today. I am sorry to hear that you are having such trouble. I will try my best to help you.

Ma’am please provide the following details so that I can understand the issue you are facing more clearly
Which is the operating system installed in the PC.Is it windows Xp,Windows Vista, Windows 7, windows 8, Windows 10 or any other ?

Is there a scroll down option in the agreement,if so please scroll down and see if you can accept the agreement?

Which is the web browser you are using is it Internet explorer, Mozilla Firefox,Chrome or any other?

Sincerely,
John

Note: - To reply back to me use the reply box below in this page.

Expert:  John replied 11 months ago.

Were you able to scroll down to see the accept option in the Acrobat DC?

Please let me know.