Hello my name is***** will be assisting you today. I am sorry to hear that you are having such trouble. I will try my best to help you.
Ma’am please provide the following details so that I can understand the issue you are facing more clearly Which is the operating system installed in the PC.Is it windows Xp,Windows Vista, Windows 7, windows 8, Windows 10 or any other ?
Is there a scroll down option in the agreement,if so please scroll down and see if you can accept the agreement?
Which is the web browser you are using is it Internet explorer, Mozilla Firefox,Chrome or any other?
Note: - To reply back to me use the reply box below in this page.
Were you able to scroll down to see the accept option in the Acrobat DC?
Please let me know.