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caraleneK
caraleneK, Software Engineer
Category: Software
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Experience:  You one stop software Engineer
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Running Dentrix with ADOBE. Problem with ADOBE upgrade .267

Customer Question

Running Dentrix with ADOBE. Problem with ADOBE upgrade .267 and dentrix. Dentrix recommends we fall back to 20.0.0.228. Can you help us?
Submitted: 11 months ago.
Category: Software
Expert:  caraleneK replied 11 months ago.

Hello. My name is***** will be providing an answer to your question today

Thank you very much for giving us an opportunity to help you. I sorry to tell you the bad news but yes you will need to restore back to 20.0.0.228. This can be done with the Adobe Flash Player Uninstaller which you can get from Adobe here

I seen reports that this helps out a great deal.Please let me know if you need more help . Or I can log on to your machine to help you. Waiting your feedback.Please don't forget to rate my answer