How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Jess M. Your Own Question
Jess M.
Jess M., Computer Support Specialist
Category: Software
Satisfied Customers: 571
Experience:  Computer Software Support specialist for more that 10 years
49766785
Type Your Software Question Here...
Jess M. is online now
A new question is answered every 9 seconds

My Windows Live does not function. screen message states i

Customer Question

my Windows Live does not function. screen message states i will be advised when
the problem is corrected. This malfunction has been continuous for 4-5 days.
Can you help?
e-mail address is***@******.***
windows live password ***** *****
Submitted: 1 year ago.
Category: Software
Expert:  arsufi2002 replied 1 year ago.

Hi,

My name is***** am sorry to hear that you have this issue, I look forward to assisting you today with your question and providing the best answer possible.

Please save this page to favorites( ctrl + d) so that you can reconnect in case you get disconnected

Expert:  arsufi2002 replied 1 year ago.

It would be easy if we can start a remote session with your computer. Please download and install below tool on your computer when you are back

http://www.justanswer.com/remotedesktop/join.aspx?Session=d1f50365-b374-4d20-a3ae-70402a285496

Procedure:

1: Click Above link

2: Click I Agree button

3: Click Download

4: Double click downloaded file to run

Expert:  arsufi2002 replied 1 year ago.

Dear *****,

You haven't responded yet . Please let me know if you are still waiting for answer.

Please reply

Related Software Questions