I will be the person helping you today.
I can see that you may need a little bit of extra help.
May I ask if you still need help with this problem? If so, may I start a screen sharing session on your computer and help you resolve the problem?
Once the remote session begins, we will be able to communicate via a chat window on your computer.
Hello, the total will be what you already paid plus the $45 charge for the remote. That will be the total charges.
I very much understand. It looks like you have created more than one task for the same problem. The final charge will only be what I stated earlier. I understand that you don't wish for me to remote into your system and fix this for you. Please, tell me more about your problem. "What" happens and which information are you given when you attempt to register?
Thank you for the update. I agree that it should not be difficult as most things on the computer should not be difficult; however, as you know that is not always the case if something is throwing errors. You have a problem on the computer and wish for me to fix it. Before I can do so, I will need for you to give me all the information regarding this problem that you have.
I do not see that you sent in the request for a phone call. I do not make calls out and I do not see how a phone call would be able to help. The option to be called requires another charge. If we use the remote option, we will be able to communicate via a chat window that will appear during the remote.
Yes, that is 100% correct. Our service is guaranteed.
I am confused. You have been a customer with this website for a few years. Your bank is wrong. However, I respect your choice. I will cancel this for you.