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Joe-S
Joe-S, Systems Specialist
Category: Software
Satisfied Customers: 129
Experience:  Systems Administrator at Fortune 50 Company
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We just bought the 14 package Seems to have downloaded

Customer Question

We just bought the 14 package
Seems to have downloaded Photoshop only
How do I get the Premiere as well
Submitted: 11 months ago.
Category: Software
Expert:  Joe-S replied 11 months ago.

Hi my name is ***** ***** I'll be assisting you today.

When you purchased your Adobe products, did you receive an email confirmation? This should include a list of the products in your order with download and registration information.

To verify which products you have purchased, you ca log into your Adobe account to obtain the software: https://accounts.adobe.com/products

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If you do not already have Premier Pro purchased, you can obtain it here: https://www.adobe.com/products/premiere.html

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Please reply back with the results. My goal is to ensure you are completely satisfied. If I have answered your question then please rate my service. If you have more questions in this matter then please reply back before rating.

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--Joe