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Jess M.
Jess M., Computer Support Specialist
Category: Software
Satisfied Customers: 528
Experience:  Computer Software Support specialist for more that 10 years
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My personal login has changed so it keeps denying me to

Customer Question

my personal login has changed so it keeps denying me to upgrade to adobe reader - what can I do?
Submitted: 11 months ago.
Category: Software
Expert:  Mr.Med replied 11 months ago.

Hello and welcome to justanswer, My name is ***** ***** i will be assisting you today,

I'm sorry about the issue, Please try to update your password ***** following the steps at the link below

https://helpx.adobe.com/x-productkb/global/account-password-sign-help.html

let me know the results please

thank you

Expert:  Mr.Med replied 11 months ago.

has everything worked out please?

Expert:  Mr.Med replied 11 months ago.

hi,

do you still need help? if you need any further help please let me know and i will gladly continue to help.

Thank you