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Ask Jess M. Your Own Question

Jess M.
Jess M., Computer Support Specialist
Category: Software
Satisfied Customers: 528
Experience:  Computer Software Support specialist for more that 10 years
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Why is this "reset password" link not working?

Customer Question

https://adobeid.services.adobe.com/reset/en_US/DQ65JNPP86KT0MADG99Q1RH5S8
why is this "reset password" link not working for me?
Submitted: 11 months ago.
Category: Software
Customer: replied 11 months ago.
I have been repeatedly given a link https://adobeid.services.adobe.com/reset/en_US/DQ65JNPP86KT0MADG99Q1RH5S8
to reset my account password (*****@******.***) which is not working for me. Is it because I am in Canada? what else can I do?
Customer: replied 11 months ago.
https://adobeid.services.adobe.com/reset/en_US/DQ65JNPP86KT0MADG99Q1RH5S8
It seems this link will not get to you in its entirety......Is there not one for _Canada?
Customer: replied 11 months ago.
I need a reset password ***** that works in Canada..................please!
Expert:  Kamil Anwar replied 11 months ago.

May i connect with you remotely to do this for you? Thanks