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Jess M.
Jess M., Computer Support Specialist
Category: Software
Satisfied Customers: 528
Experience:  Computer Software Support specialist for more that 10 years
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My namemis Wofford and I have an account with you. My

Customer Question

My namemis Frances Wofford and I have an account with you. My granddaughter just informed me that my Facebook has been hacked. I am in Calif. and what should I do about my computer and my accounts
Submitted: 11 months ago.
Category: Software
Expert:  Viet - Computer Tech replied 11 months ago.

Hi,

I'm sorry about the issue. Did anyone else (i.e., any other friend on your faceboook account) tell you that your facebook account has been hacked?

What did you granddaughter tell you exactly? What happened to your facebook account?

Are you currently able to sign in and use your facebook account or not?

Do you have windows xp, vista, or 7, or 8, 10, or mac computer?

Please reply at the box below. Thank you,