How JustAnswer Works:

  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.

Ask Tim Your Own Question

Tim
Tim, Sr. Engineer
Category: Software
Satisfied Customers: 719
Experience:  Sr. Systems and Network Engineer
75378780
Type Your Software Question Here...
Tim is online now
A new question is answered every 9 seconds

I purchased Fishdom2 and Fishdom3. They downloaded to mypc

Customer Question

I purchased Fishdom2 and Fishdom3. They downloaded to mypc but will not unlock. Keeps telling me my name and key number are invalid. Why is this. Ruth E Brown
Submitted: 11 months ago.
Category: Software
Expert:  Tim replied 11 months ago.

Hi Ruth, i'm Tim and will try and help assist you. Can you reference your email confirmation that they sent you and make sure you are not copying any junk characters in?

Expert:  Tim replied 11 months ago.

Hi there, i see you have checked back in, let me know if the above makes sense.