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Jess M.
Jess M., Computer Support Specialist
Category: Software
Satisfied Customers: 528
Experience:  Computer Software Support specialist for more that 10 years
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I kept all of my emails. I set up a new account on my ipad

Customer Question

Customer: I kept all of my emails for reference. I set up a new account on my ipad because things weren't working right. I lost all my old emails. Is there any way I can get the last two or three months of emails?
JA: Thanks. Can you give me any more details about your issue?
Customer: I want 2 or 3 months of emails from the donnabuehler mail account.
JA: OK got it. Last thing — JustAnswer charges a fee (generally around $36) to post your type of question to Mac Experts (you only pay if satisfied). There are a couple customers ahead of you. Are you willing to wait a bit?
Customer: yes
JA: OK. Now I'm going to take you to a page to place a secure deposit with JustAnswer. Don't worry, this chat is saved. After that, we will finish helping you.
Submitted: 11 months ago.
Category: Software
Expert:  Joe-S replied 11 months ago.

Hi Allan, My name is ***** ***** I'll be working with you today.

I understand you want to try to retrieve emails from an old account. Is that correct?

Expert:  Joe-S replied 11 months ago.

Can you tell me who hosts the email account for you? Yahoo, Gmail, etc